Question 1

How do I book a tour with Severius Travel?

Accepted Answer

Booking is simple. Browse through our available tour packages, select the one that suits you best, fill in your booking details, and proceed to secure payment. You'll receive a confirmation once your booking is complete.

Question 2

What payment methods do you accept?

Accepted Answer

We use Pesapal, a trusted online payment platform that accepts major credit/debit cards and mobile money. All payments are processed securely with industry-standard encryption.

Question 3

Can you customize a tour for me?

Accepted Answer

Absolutely. We specialize in tailor-made itineraries. Whether you want to extend your stay, add destinations, or focus on specific experiences (like safaris, beaches, or culture), our team will design a journey that fits your preferences.

Question 4

Do you arrange airport transfers and accommodation?

Accepted Answer

Yes. Our packages typically include accommodation and transfers, but we can also arrange these services separately if needed. All our accommodations are carefully vetted for quality and safety.

Question 5

When is the best time to travel to Africa?

Accepted Answer

Africa is a year-round destination, but the best time depends on your itinerary. For safaris, the dry season (June–October) is ideal for wildlife viewing. For coastal and island trips, November–March offers warm, sunny weather.

Question 6

Is it safe to travel with Severius?

Accepted Answer

Yes. Your safety is our top priority. We work only with trusted partners, follow international safety standards, and provide clear travel guidance for all destinations. We also offer 24/7 support during your trip.

Question 7

Do you help with visas or travel insurance?

Accepted Answer

While we don't issue visas directly, we offer guidance and can provide necessary documents to support your visa application. We also strongly recommend that all travelers arrange comprehensive travel insurance before their trip.

Question 8

How can I contact you for support during my trip?

Accepted Answer

We offer 24/7 support for travelers. You'll receive a dedicated contact number and email once your booking is confirmed. Our team is always available to assist with any questions or concerns.

Question 9

Can I make changes to my booking after confirmation?

Accepted Answer

Yes, we understand plans can change. Contact us as soon as possible if you need to modify your booking. Changes are subject to availability and may incur additional fees depending on the nature of the modification.

Question 10

Do you offer group discounts?

Accepted Answer

Yes! We offer special rates for groups of 6 or more travelers. Contact our team for a customized group package that includes exclusive benefits and competitive pricing.

Question 11

Do I need to pay the full amount upfront?

Accepted Answer

We typically require a deposit to secure your booking, with the balance due before your departure date. Specific payment terms will be outlined in your booking confirmation.

Question 12

What should I pack for my African safari?

Accepted Answer

Pack lightweight, neutral-colored clothing, comfortable walking shoes, sun protection (hat, sunglasses, sunscreen), binoculars, camera, and any personal medications. We will provide a detailed packing list after booking.

Frequently Asked Questions

How do I book a tour with Severius Travel?

What payment methods do you accept?

Can you customize a tour for me?

Do you arrange airport transfers and accommodation?

When is the best time to travel to Africa?

Is it safe to travel with Severius?

Do you help with visas or travel insurance?

How can I contact you for support during my trip?

Can I make changes to my booking after confirmation?

Do you offer group discounts?

Do I need to pay the full amount upfront?

What should I pack for my African safari?

Still Have Questions?

Popular Topics

Booking

Payment

Customization

Services

Travel Planning

Safety

Documentation

Support

Group Travel

Frequently Asked Questions

How do I book a tour with Severius Travel?

What payment methods do you accept?

Can you customize a tour for me?

Do you arrange airport transfers and accommodation?

When is the best time to travel to Africa?

Is it safe to travel with Severius?

Do you help with visas or travel insurance?

How can I contact you for support during my trip?

Can I make changes to my booking after confirmation?

Do you offer group discounts?

Do I need to pay the full amount upfront?

What should I pack for my African safari?

Still Have Questions?

Popular Topics

Booking

Payment

Customization

Services

Travel Planning

Safety

Documentation

Support

Group Travel